Shipping policy
At OASIS ONLINE, we aim to deliver your orders quickly and safely.
π¦ Order Processing
- All orders are processed within 24β48 hours
- Orders are not shipped on Sundays or public holidays
- You will receive a confirmation once your order is shipped
π Delivery Time
- Estimated delivery time: 3β7 business days
- Remote areas may take 5β10 business days
π΅ Cash on Delivery (COD)
- COD is available on most products
- Orders may require confirmation via call or WhatsApp
- Please ensure you are available to receive the order
π Shipping Charges
-
We offer Free Shipping on most orders
(or update if you charge shipping)
π¦ Order Tracking
- Once shipped, you will receive a tracking ID via SMS/WhatsApp/email
- You can track your order in real-time
β Delivery Delays
Delivery may be delayed due to:
- High order volume
- Weather conditions
- Courier issues
We appreciate your patience in such situations.
π« Incorrect Address
- Please ensure your address and phone number are correct
- We are not responsible for delivery failures due to incorrect details
π Failed Delivery / RTO (Return to Origin)
- If you are unavailable at delivery, the courier may attempt 2β3 times
- If not delivered, the order will be returned to us (RTO)
- Re-shipping may require additional charges
π Contact Us
For shipping-related queries:
- Email: theonlineooasis@gmail.com
- Phone/WhatsApp: +91 9392183506
Thank you for shopping with OASIS ONLINE ποΈ